At dewataplay, your privacy is taken seriously. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have as a player on the dewataplay platform. We encourage you to read this document carefully.
All data transmitted between your device and the dewataplay platform is protected using industry-standard SSL/TLS encryption. Your personal and financial information is stored on secured servers with strict access controls.
dewataplay respects your right to access, correct, and request deletion of your personal data. You can manage your data preferences through your account settings or by contacting our support team at any time.
dewataplay does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the dewataplay platform and services.
dewataplay processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.
dewataplay uses cookies and similar technologies to improve your experience on the platform. This policy explains exactly what cookies we use, why we use them, and how you can manage your preferences.
You can opt out of receiving promotional communications from dewataplay at any time. Simply update your communication preferences in your account settings or follow the unsubscribe instructions in any marketing email.
dewataplay ("dewataplay," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the dewataplay website and platform (collectively, the "Platform"). This Privacy Policy describes how dewataplay collects, processes, stores, shares, and protects personal information in connection with your use of the Platform.
This Privacy Policy applies to all users of the dewataplay Platform, including registered players, prospective players who browse the site without registering, and any other individuals whose personal data dewataplay processes in connection with the operation of the Platform.
By accessing or using the dewataplay Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please discontinue use of the Platform.
dewataplay processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations. We are committed to upholding your rights as a data subject under Philippine law.
dewataplay collects personal data that you provide directly to us, data generated through your use of the Platform, and in some cases, data received from third parties. The categories of personal data we collect include:
Information You Provide Directly
Data Collected Automatically
Data from Third Parties
dewataplay may receive personal data about you from third-party identity verification providers, payment processors, fraud prevention services, and analytics partners. This data is used solely to verify your identity, process transactions, and maintain the security and integrity of the Platform.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, government ID | You / KYC providers |
| Contact Data | Email address, mobile number, address | You |
| Financial Data | Payment method, transaction records | You / Payment processors |
| Technical Data | IP address, device type, browser | Automatically collected |
| Usage Data | Games played, session history | Automatically collected |
| Communications Data | Support chat logs, emails | You |
dewataplay uses the personal data we collect for the following purposes:
You may opt out of marketing communications from dewataplay at any time by updating your notification preferences in your account settings or by contacting our support team. Opting out of marketing will not affect your ability to use the Platform.
dewataplay processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
dewataplay does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
Service Providers
dewataplay engages trusted third-party service providers to assist in operating the Platform, including payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank partner gateways), identity verification providers, cloud hosting services, customer support platforms, and analytics providers. These service providers are contractually bound to process your data only on dewataplay's instructions and in accordance with applicable data protection laws.
Regulatory and Law Enforcement Authorities
dewataplay may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), law enforcement agencies, courts, or other government authorities where required by applicable Philippine law, regulation, or legal process, or where dewataplay reasonably believes disclosure is necessary to protect the rights, property, or safety of dewataplay, its players, or the public.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of dewataplay's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and any material changes to this Privacy Policy that may result.
dewataplay will never share your personal data with third parties for their own marketing or advertising purposes without your explicit consent. If you receive unsolicited communications claiming to be from dewataplay, please contact our support team immediately.
dewataplay retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.
In general, dewataplay retains player account data for a minimum of five (5) years following account closure, in accordance with applicable anti-money laundering regulations and Philippine gaming regulatory requirements. Financial transaction records are retained for the period required by applicable tax and financial regulations.
Where personal data is no longer required for any lawful purpose, dewataplay will securely delete or anonymize it in accordance with our internal data retention and disposal procedures. Anonymized data that can no longer be linked to an individual may be retained indefinitely for statistical and analytical purposes.
If you close your dewataplay account, your personal data will be retained for the legally required retention period before being securely deleted. During this period, your data will not be used for marketing purposes.
dewataplay uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit the dewataplay website.
Types of Cookies We Use
Managing Your Cookie Preferences
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the dewataplay Platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by dewataplay:
To exercise any of these rights, please contact the dewataplay Data Protection Officer through our customer support channels. dewataplay will respond to all verified data subject requests within the timeframes required by applicable law.
For identity verification purposes, dewataplay may need to confirm your identity before processing a data subject request. This is to ensure that personal data is not disclosed to unauthorized parties.
dewataplay implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While dewataplay takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. dewataplay cannot guarantee absolute security of your data. You are responsible for maintaining the security of your dewataplay account credentials and for notifying us immediately of any suspected unauthorized access.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, dewataplay will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.
The dewataplay Platform is strictly intended for adults aged 21 years and above. dewataplay does not knowingly collect personal data from individuals under the age of 21. If dewataplay becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately closed and all associated data will be deleted in accordance with our data retention procedures.
If you are a parent or guardian and believe that your child has provided personal data to dewataplay, please contact our support team immediately so that we can take appropriate action.
The dewataplay Platform may contain links to third-party websites or services, such as payment provider portals. dewataplay is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to the dewataplay Platform. We encourage you to review the privacy policies of any third-party sites you visit.
dewataplay does not endorse or make any representations about third-party websites linked from the Platform. Accessing third-party sites is at your own risk.
dewataplay reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, dewataplay will notify registered players via email or through a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page.
Your continued use of the dewataplay Platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the revised Privacy Policy, you should discontinue use of the Platform and may request closure of your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way dewataplay processes your personal data, please contact our Data Protection Officer or customer support team. We are available 24 hours a day, 7 days a week, in both Filipino and English.
You may reach us through the live chat feature on the dewataplay Platform, or by sending an email to our support address. Please include your registered username and a clear description of your query or request to help us assist you efficiently.
Email: [email protected]
If you are not satisfied with dewataplay's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
dewataplay aims to respond to all data subject requests and privacy-related queries within 15 business days of receipt. For urgent account security matters, please use the live chat feature for the fastest response.
Your Data Is Safe With Us
Now that you know how dewataplay protects your privacy, you can play with peace of mind. Sign in to your account and enjoy hundreds of games — all on a secure, PAGCOR-compliant platform.
⚠️ 21+ only. Please gamble responsibly. dewataplay is a real-money gaming platform.